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If Your Snag Bar Does Not Load Preferences Page

by Bebe Lee - May 01, 2010 Star_s24,189 views

If you have problem getting to your Preferences and Snagged Items page and keep getting the loading box "Checking to see if toolbar is installed" with a greyed out screen behind it. Please give the following solution a try. I've the same problem with my IE browser and this solution worked out for me! Thanks Jason Vogler!

Also, please check your computer clock and make sure it is set to the correct date, time and time zone.


Note from Alan (2:00 PM CDT on May 6, 2010):

The Facebook glitch that was causing our Toolbar Preferences page not to load has, mostly, been resolved. If you are having problems with your Snag Bar, please visit the Answers to "Where are my snagged items?" and other Snag Bar Questions thread and read through the information posted.

Replies (183)

Alan Attebery - May 07, 2010

@ Gereke Hoos - There could be several reasons for this. Please click the link found in the May 6 Update above and try every solution found in Question 8.

@ Kity Orange - The Toolbar Preferences are working for me, so the problem is on your end somewhere. However, I can't help you if you don't provide me with some information. For starters, what happens when you open the Toolbar Preferences page?

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