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Question-whiteMascot troubles - can't click on them

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by Carolyn Starr - Jun 04, 2013 Star_s3,702 views

Anyone else having trouble with their mascots? Mine is ready to perform, but I can't click on it to make it play. The mouse just doesn't recognise it as being there.

This is new today, since the beach got (half) launched.

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Same problem w mascots for months....chatted w support online, they said they fixed my game, but didn't! Lately, Im having all kinds of problems, no quests, not getting anything i post for or only a few i ask for and disconnects from browser and have to constantly refresh....getting frustrated

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I've got my mascots on a single path tile (away from other distractions). And I've found a sweet spot to get the mascot to glow blue (ie clickable). Using the Robot as an example. the pixel just at the top of it's right tread will make him clickable.

)
With the squirrel, the pixel where his tail meets his body (when he's not facing you) seems to be the magic spot

Make sure your Browser is on 100% zoom (as zoom settings mess up the pointer position)
Good luck!

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Same here had issues for months clicks on things behind them one does the other won't work at all.

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If you click several times on it, you can perform them, but you need to place them next to buildings that are done

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What I did was place some boardwalk on the water, yup u can. Than I return the mascots back to home than I place them on the boardwalk on the water away from anything around it so at least when I am clicking a bunch it does not get anything else and it stays pretty much put. Let me know how it works for you and I found that around the head works best for me what about you where is the hot spot for you to get them to perform.

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Putting them one one tile definitely helped me. However, I have used way to many "park cash" for circus waffles by clicking accidentally. over and over. How do I get it back?

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I have had the same issue . If u get your mouse pointer over the Middle of the 3 Bubbles it will highlight them for selection. Its still a little tricky to get it to work , but been able to get them to post every day that way. Hope that helps every1 out

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My mascots haven't worked for a couple of months or more now.

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same here...almost a month now...i don't know what happen...

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Same here. I put them on a tile to keep them from moving, but I can't click on them most of the time. Driving me nuts.

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If you have a computer with a touchscreen, it found it is very easy to click on the mascot.

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I cant even get my clown or barker mascot to work

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I get my mascots to work every time but.......I have to click on each of them about 50 times to get them to open up so I can either ask for sandwiches or waffles and than that takes forever to get as not many know how to open them up so they don't click for the sandwiches and waffles have to come into the link exchange to get them and here there are not many as no one is asking for them :( grrrr.....it is a huge pain...

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the mascots have been a problem for me and my sister we both have commented and gotten nowhere fast i dont even know if any programmers for this game are even reading these posts

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if you put mascot or barker on a tile where they cant move around and continuously click on it it works , sometimes takes a while but it worked for me

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I am also having that same issue with my mascots.

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same problem about 3 weeks :-(

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Newest strategy for mascots... clear out a section of your park, set 2 seperated sections of path, set 1 mascot on each pathway... then be patient until you find the sweet spot and they light up and can click on them

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Put them away then bring them back out and click on them straight away usually works for me

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