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Question-whiteChrome Snag Bar Snagging, but not showing up as being snagged

by Michelle Graham - May 24, 2014 Star_s191 views

Saw the notification that the Snag Bar for Chrome was fixed, but mine still isn't showing snagged items. Anyone else having this problem still after it was fixed?

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I had the same problem, did not work even after they said it was fixed. But just now, I totally uninstalled it from my Windows "Programs and Features" screen, then reinstalled it fresh, opened-closed-reopened Chrome (cleared cache and other browser data first), and now it works fine again. If you have not done this, give it a try, and good luck!


Odd we fixed this last night and mine is currently working. I will keep an eye out for other reports on this. Did you try reinstalling the snag bar using the process listed here

App, Flash, and Browser Cleaning

From time to time, your computer, your browser, Facebook, or the Snag Bar may simply start misbehaving for no good reason. Something, somewhere, just stops working like it is suppose to, and no amount of screaming, yelling, or hitting your computer screen will fix it.

There could be any number of reasons why this happens, far too many to get into. Sometimes, the only thing to do is clean out some of the cobwebs, uninstall a few things, and/or update a few things. It's a hassle, yes, but you would be surprised how often this can work.

The steps below will help you do all that. If you are experiencing a problem with the Snag Bar not responding like it should, the below steps should be the first thing you do. Complete them in the order given and exactly as written. Do not take any shortcuts or skip any steps, as it's possible that the one shortcut you take or step you skip is the one that would have helped you.

  1. Delete the GU! App from your Facebook Profile (
  2. Log out of Facebook (do this on every browser installed on your computer)
  3. Visit Gamers Unite! (, look in the top right corner of the page, and make sure you are logged out (do this on every browser installed on your computer)
  4. Uninstall the GU! Snag Bar ( - do this for every browser the Snag Bar is installed on)
  5. Clear Flash Player cache ( "Delete All Sites")
  6. Clear your browser's cache (do this for every browser installed on your computer)
  7. Reboot your computer
  8. Open your browser (pick one browser)
  9. If using Chrome, make sure you have the latest version installed (select “About Google Chrome” in the browser or type chrome://chrome in the URL bar)
  10. If using Firefox, make sure you have the latest version installed (select “Firefox” --> “Help” --> “About Firefox” --> “Check for Updates”)
  11. If using IE or FF, make sure your Flash Player is updated: (does not apply to Chrome)
  12. If using IE or FF, make sure your Shockwave Player is updated: (does not apply to Chrome)
  13. Log back into Facebook
  14. Reinstall the GU! App ( - blue "Connect with Facebook" button on top right of page)
  15. Reinstall the Snag Bar ( - "Get the Snag Bar” link on top left of page)
  16. Set your preferences on the Toolbar Preferences page (
  17. Close & reopen your browser
  18. Test out the Snag Bar
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