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Light-bulbSnag Bar showing gray screen? Cannot connect to Facebook? This may help!

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by Chao Lam - Jul 05, 2010 Star_s29,905 views

If you start the snag bar and the gray screen never goes away (and likewise doesn't go away on the snag bar preferences page), we think we found a fix (at least to one class of these problems).

It seems like there's a facebook bug connected to users giving our app permission to posting items on your walls. Since, we only use this permission for the 'auto-like' feature of the snag bar, we are suspending this feature (until Facebook can fix this bug). Before we remove this feature, please stop using auto-like for now!

UPDATE 11.19.10 - The auto-like is not an issue now as we are using a different method but uncheck it and see if it fixed the problem just in case.

For users facing the above problem, please do the following steps:

  1. Go to your facebook.com's applications settings page
    applications settings page
  2. Remove Gamers Unite! application by clicking on the "x":remove gu! app
  3. Click on the snag button on the toolbar: snag button and you should be asked to relogin and give permissions again.
    relogin to gu!

If this still doesn't fix the "gray screen" issue, then you probably have a different class of problems. Please go through our troubleshooting page thoroughly, and if that doesn't solve your issues go to http://gamersunite.coolchaser.com/toolbar/debug and follow the instructions carefully (remember to explicitly say you're willing to Skype with us).

 

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The instructions in this thread have become outdated following changes made by Facebook. 

For any Snag Bar question or problem you may be having, please visit the Answers to "Where are my snagged items?" and other Snag Bar Questions thread. Read through ALL of the information posted there. If after going through the thread you still have a question or a problem, please post it over there. Make sure to note the last section of the original post over there.

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my issue is a white screen when ever i go to post a new post i hit reply and it turns white how do i fix this

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My snag bar will NOT snag at all!!! Have downloaded again with no luck...the ball keeps bouncing next to the communicating with snag bar & will never go any further...any suggestions?!?

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my gray screen shows " give snag bar permissions" and if i click the red bar in it, there is opening a new tab and closing directly and the same gray screen comes back.. *grrr*
cant fix it with the links above =\

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tinneke, please go back to ur farm and hit the F5 key, to refresh the screen, then check ur gb; keep in mind that cash and fuel will have been auto-added to their respective counters.

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my snag bar takes only a few things for farmville but i received each time a message witgh quantity and ^product that was snaged but nothing in my gift box expect answer

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my snag bar is not working and has been like this for a while please help thank you

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My snag bar fails and crashes when I go into Farmville, takes only a few things for Frontierville and Farmiville although my friends publish very. I would like to know why and if there is a remedy for this problem ... Expect your reply.

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HEY MY SNAG BAR ISNT WORK AT ALL IT ISNT PICKING UP NOTHING AT ALL ON FARMVILLE OR FRONTIERVILLE AT ALL CAN ANYONE HELP ME ON THIS ASAP?

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my snag bar is not snaging from 3 dats

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My snag bar is snagging from fonter but farmville any one can tell me why?

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mygift box and loosing alot of stuff one second it's there the next time gone even my mastery sign was gone i earned so i don't understand why stuff keeps disapearing snagbar barely snagging anything

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can someone help me?? My Snagbar collects everything, now I wanted to change about Farmville Preferences something, it only opens the Mystery Eggs all others will not open. Help please.

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i cant get it to work , ahhhhhhbh

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mine is snag'n but won do the 1 click gift...what do i do?

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HELP PLEASE!!!!
My Snag Bar snags toooo much! After one hour my giftbox is filled up with stuff I don't want!! For weeks it worked out very well, but since 8 o'clock this morning it's totally weird! What can I do?? I checked on the items the snag bar should snag for me, everything is ok there... PLEASE HELP!!!!

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My Snag Bar snags EVERYTHING.... i checked, what to snag, but everything is correct there. But still I get every bushel posted, every candy etc... What can I do??

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MY SNAG BAR IS SNAGGING BUT ITS NOT GOING IN MY GIFT BOXES I TRYED EVERYTHING ..

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Sorry, this feature is discontinued as it was causing too many bugs.

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