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Light-bulb*** UPDATED CANDY TAKING ITEMS THREAD ~~ RELEASE DATE FOR BUCKET INCLUDED

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by Paula Ezell Worsley - Oct 12, 2010 Star_s20,816 views

10/13/2010 @ 2:36 am CST
Ok guys I found a confirmation of release date on the buckets!!!!!  According to Zynga the bucket will be released at some point with todays update ( WEDNESDAY).. Please see Grimwell's post on the following thread for confirmation of this statement
http://forums.zynga.com/showthread.php?p=7134445#post7134445
 
Zynga has requested for anyone who has lost items due to the candy bug that has been eating them, to report it in the following thread.
 They are asking for items lost during the dates of 10/11/2010-10/18/2010
http://forums.zynga.com/showthread.php?t=690632
Before posting in this thread about an item that has disappeared, please make sure to clear your cache. Steps on how to do this can be found HERE.
Remember to follow the steps and suggestions in our troubleshooting thread (seen here: http://forums.zynga.com/showthread.php?t=119997) before posting to the Bug Reporting forum.
When posting a bug, please remember to follow the steps outlined in our Proper Bug Reporting post.
Post Title: A one line description of the issue.
 Explanation: Clear and descriptive steps explaining what you are seeing.
 Screenshots: When possible include a screenshot of the issue.
Hope this will help you in your recovery process
***** Update*****
Viet has offered some information concerning the possible cause of this latest hi-jacking of our hard earned items from our giftboxes. If you would like to read his post please follow this link..
http://gamersunite.coolchaser.com/topics/44437-farmville-i-got-a-basket
************* UPDATED 10/12/2010****************
I have received reports from several neighbors on how to obtain your lost items... Here is what they have said worked to get their items back.
1.) Go to snagbar preferences and uncheck candy (turn it off)
2.) Load your farm and sell all in your giftbox.
3.) Refresh your farm (f5 will auto refresh).
4.) All items that went missing will be in your giftbox again.
 
I have not personally tested this fix, as I have not lost my items.. but if someone tries please respond here with the results so others may know for sure that it does work. Several Neighbors have had positive results with this Fix.. G'luck Guys n Gals and happy farming!!
10/12/10 @ 7:30 pm CST
Okies everyone this is the conclusion we are coming to, technically you havent lost items, they are just hidden from view due to so many pieces of candy ... is this fact? NO, just an educated guess by several of us. I mean after all, if you can delete candy from your giftbox and certain items return, doesnt it stand to say they were there all along? 
We all know Zynga is the world's worst when it comes to updates, so this appears to be a glitch of the fix. (Typical in their realm).
 I am not saying that deleting what you do have will return EVERYTHING you lost... but you DO get items back. 
From all i have seen concerning this, you won't get eggs back.. (Sorry guys lost cause there apparently)
 Some report getting animals back, while others do not.You DO get back your Mastery Signs, Shovels, Arborists and Farmhands, and several other categories of REGULAR ITEMS. 
Once again, Mystery Eggs and Mystery Gifts were NEVER included in their patch to begin with, so these items will more than likely be lost. This Fix is for the items listed above.

Replies (219)

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I just lost a TON of foals and calves, including a fan calf and a bunch of rare foals, and I lost ALL of my mystery eggs! I am so fed up with Zynga!!!!

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zynga are thieves i wouldnt add money if i were you they stole almost 100 dollars from me yeah u heard me zynga they are stealing all u have they aint happy till they get what they want well listen here i want my money back u pricks

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zynga are thieves i wouldnt add money if i were you they stole almost 100 dollars from me yeah u heard me zynga

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i want vehicle part..........plz send me .

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Krista,
DO NOT I repeat DO NOT delete your gifts from your giftbox and refresh. This "trick" does NOT work!! I have emptied my cache and followed this to the letter and lost EVERYTHING in my giftbox.
I wish I would have seen your posting....
********************************************************************************************************************
this happened to me too. I ended losing all my stuff!!!

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my brother lost a nursey barn and cant get it back he cant even buy one

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I lost my tuscan calf and i want it back...it was the only one i had...Please send it back...I miss her...Angie

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I lost my tuscan calf and i want it back...it was the only one i had...Please send it back...I miss her...Angie

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I lost my cream foal and a lot more when do i get it back.....

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Lost My Haunted Hut(Tree House) and Have NEVER got it back It was Placed on my farm Before the Release of the Baskets I wrote Support and they gave the old Speech it is my computer, You need to do this and do that, What a Lame excuse, I have a NEW Computer and a Computer Tech rt next door,

But there was No mention of Returning the Haunted Hut or crediting the FC

Which I paid for... So Zynga once again Stole Real $$$ from its Player

Would load a photo , but the FV Cam does NOT work or Wont Post to my Facebook account....

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I sent in request over week ago for lost items while waiting on candy and still no reply. How long do they take to reply? This is crazy.....granted I didn't lose much but did lose nevertheless....

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i had 7 nursery barns they took 6 and gave me 100 fv cash and took all my best foals its so frustrating sometimes I just want to quit was trying to raise foals and now i've about gave up on it u can have all the stinking dairy barns u want but one nursery grrrr

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Contact Zynga and give them this info ::
• Your User ID (UID) for that service. If you don't know your UID you can learn how to find it by reading the directions at this link: http://zynga.custhelp.com/app/answers/detail/a_id/250
• The time and date the problem happened, or when you first noticed it
• Did any error messages appear or did the items seem to disappear after you completed a particular action?

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I have "lost" animals of all kinds. Even some that I actually paid for! I have lost the white pig, and so many others it makes me ill to think about it. Every time I think I've snagged it, I get the message that it didn't make it and to "refresh my page." We all know what this does, it starts everything all over again and then I try again, and again. Nothing. FarmVille is the worst with FrontierVille right behind it. YoVille is fine, so if they can make one work, why not all of them ZYNGA!

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After waiting around two weeks for a candy basket to relieve the amount of items in my gift box, and finally receiving the candy basket, I lost the ONLY Rainbow Mystery Egg that I've ever snagged. We were assured that any and all items lost would reappear. Will I receive my Rainbow Egg sometime soon?

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I got my missing items back today so im okish about it

@ Jaini Thompson

I hope you didnt tell Zynga you lost hundreds of eggs as were only supposed to be able to hold 200 items in our gift boxes, candy not included

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I lost about 60 eggs and i reported it 3 times to zygna

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I have sold my stuff in my gift box and my eggs did not come back and neither did my mastery sign for gladious

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I have just paid for the new farmville costumes (fairy) and nothing....grrrr but it sure took the money.....

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I lost lots of rainbow eggs .......... Also a lot of my fouls went missing. .......... Zyngo is getting a bit boring and also annoying.

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