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Light-bulbI had collected my collection of mittens, snowballs, coal, etc etc

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by Sandy Asher - Dec 04, 2010 Star_s206 views

My snow globe that I earned by doing the winter collection Disappeared after I placed it on my farm. My computer said to refresh and after I refreshed it was GONE CAN"T FIND IT !!!!!!!!!!!!!!!! It's not in my gift box either I  want it replaced ASAP!!!!!!!!!!!!!! This also did the fall collection the very same way!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!                                                                                                                                        

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12-em-plus add reply
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this happened to me with vehicle and i e-mailed zynga.com/support qand they had the trackter back in my shed with a VERY nice not saying sorry is there anything else they can do for me. noticed that im a daily player. and wished me happy playing in the future. MAN they had all that done and two e-mail back to me in under 12 hrs. im very inpressed with zynga. now if only ROCKU (zoo world) would even try half as hard i think my butt would rot off from never getting up from the computer. lol

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Contact Zynga. Go to this link http://zynga.com/support . Under Support click on FV....Type 'email' in the search box. The next screen click on 'Email Us' and a form will come up for you to fill out. Be sure to include the following information:
• Your User ID(Go to your profile..click on pic and id will be last numbers in the answer bar)
• The time and date the problem happened, or when you first noticed it
• Did any error messages appear or did the items seem to disappear after you completed a particular action?'
Good Luck :D

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