Mafia Wars

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Question-whiteI Need Help Please?

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by JoAnn Rivera - Dec 29, 2010 Star_s573 views

I have been fighting to correct the  ERROR 500: response never closed message. It worked a few weeks ago and now I cant get in.. wtf..... HELP  I updated scanned unhid unblocked everything just to see if that were the problem. It wasn't.. I know others fight this to.. Any suggestions would be greatly appreciated..

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JoAnn,

I don't play Mafia Wars, and I don't know what an ERROR 500 is. But if it's at all associated with the application becoming corrupted, the below steps might help. Even if you have already done them before, try them again IN ORDER. If they don't work, then click the link in the last step to contact Zynga Support.

Good luck.

Cache, Flash, and App Cleaning

  1. Delete the Application - From any Facebook page: 1) Click on Accounts --> Privacy Settings; 2) Under Applications and Websites, click the "Edit Your Settings: link; 3) In the Applications You Use section, click the "Edit Settings" button; 4) Find the Mafia Wars listing and click the "x" on the right side of the line.
  2. Clear Flash Player cache - Go to http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html and select the "Delete all sites" button. This will clear old information that your Flash Player may be storing.
  3. Clear your browser's cache - Instructions at http://zynga.custhelp.com/app/answers/detail/a_id/49
  4. Reboot your computer
  5. Reinstall the Application - Open your browser, go to Facebook, type Mafia Wars in the search box, click the listing that comes up (should say "game" in the search listing). In the pop-up, give the application permission to install.
  6. Do a full refresh of your game -- Once fully loaded, hold down the CTRL key and press the F5 button at the same time. Let the game completely reload again.
  7. Check your game - After your game loads, check to see if the problem has been fixed. If it has not, then contact Zynga Support for assistance. Make sure you tell them exactly what the problem is as well as what you have done so far.
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