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Light-bulbATTENTION: 1st I get told NOT to use Gamers or I will get kicked off Farmville... Then.. Updated... Info

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by Vanessa Galpin - Feb 01, 2011 Star_s1,686 views

THIS CAME FROM ZYNGA'S CUSTOMER SERVICE...
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"I kindly advise you to avoid Gamers Unite site, since it can result in your account been banned since it's a site not allowed in our Terms."

 
Well I guess that one is easy to figure out.. Fair Warning to All..
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This goes with their Terms of Service.  Any response from Admin??
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Violations of Terms of Service Section 1.9 (a) and Section 1.9 (d). For additional information regarding our TOS. (Terms of Service)
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a. Engage in any act that Zynga deems to be in conflict with the spirit or intent of the Service, including but not limited to circumventing or manipulating these Terms, our game rules, game mechanics or policies;
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d. Use cheats, exploits, automation software, bots, hacks, mods or any unauthorized third-party software designed to modify or interfere with the Service, any Zynga Game or any Zynga game experience;
 
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So I asked for more detailed info from Customer Service and this is what I got.. 
 
"I kindly advise you to only use the information from our forums Vanessa. Since
the information you see in that site or any other not official site of FarmVille
is not official and can create some misunderstandings, but again, I just kindly
advise you that Vanessa if you like the site so much, I won't keep you from
using it if you are enjoying their discussions. However please have in mind that
if you use any of their links for tools or promotions, your account can suffer
several damage."

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Ok... Based on the FACT that people are NOW being kicked off Farmville for using a snag bar, cheat codes etc.. I will be following instructions.. THIS INCLUDES THE SNAG BAR PEOPLE AND THE COW CONVERTER
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So Happy Mooing ops Morning to you 
 
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If I was a man I would say.. They have me by the balls.. 
 
So this will have to do.. 
 

 
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Ken...
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I  hate being called a lier.. Note that I did take my ticket number off, my e-mail address and the name of the Customer Support agent for privacy reasons. 
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To be honest I did not even notice the grammatical errors on her e-mail... I was just happy that I got a warning and not banned from the FV... 

Replies (26)

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I forgot .. after i wrote this posting.. i got mad.. so i wrote this..http://gamersunite.coolchaser.com/topics/58947-farmville-warning-do-you-have-info-on-any-bbmg-members-in-farmville
it explains it all....

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Ok.. this was the last thing I thought I would see.. and I seriously wil write notes to every ones comments .. and post... @ Celeste.. she is at the top.. thumbs.. up girl!! I only had to read the second comment you wrote from top to bottom.. its the case..

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@ Cory LOL, you are so funny... Let's see, shockingly, 3 people LIKE your comment calling others a douchebag (Kill yourself already for starting rumors and panic attacks, douchebag.), and 3 people dislike my comment referring to your rudeness.... My my my...

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hoenstly i really couldnt give 2 shits if they bann my account. if thats the case they just lost out on hundreds of dollars a month i blow on cards for farmville dollars. If its so bad that these things are out there such as the snag bar then they would have done something by now to shut it down instead they feed the info to GU to help fix it. it is not a cheat all it does is take hours of work down to seconds. it does the samething as you would do going threw people walls clicking on all their links. instead it does it automaticlly. whow big freaking whop. as i said if they wanna bann my shit let them. there goes all the money a month i spend on cards to get things for these games.

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Cory, are you saying all these people are lying? Really? I can tell you for a fact that yes they are banning accounts. I do not believe it is only for using the snagbar, but that is not the point. Your choice of words are rude. We are adults talking about an issue. Kindly act like that, and don't let your age equal your IQ.

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So fake ! We are not stupid to believe that screenshot because of the spelling errors, like hello. Kill yourself already for starting rumors and panic attacks, douchebag.

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Those terms of service are rather vague aren't they? They also allow Zynga to change it's mind about any thing and every thing. Since they fail to define the spirit or intent of the game Zynga can now pick and choose what they think fits that at any time.
I blocked farmville when it was apparent the new limits were here to stay. I'm not really sure why people continue to put up with it any more. With Farmville's ever increasing requirement system and Zynga encouraging all players to befriend as many people as possible, the feed was a problem before the snag bar was in regular use. The glitches and errors are ridiculous.
Now it looks like people can get banned for associating with another application. If Zynga was banning people for using a hack, I could understand that. I don't consider the snag bar a hack since it doesn't get me any thing I can't get on my own. Good luck farmers. I don't see this situation getting any better. The more you allow, the more Zynga will take.

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Matt- I understand that you were not trying to starft a or anything so we are all good. Thank you. Now in terms of a stollen computer and the cops coming to take it away that is fine. They have the evidence of the actual computer with the serial number and a report that specifically brought them to you with a search warrent that was signed by a judge stating there is enough evidence that the stolen item is there. As far as I can tell with zynga they are booting people who have not used third party programs and are just clicking by hand. I would think that the people who spent real money and fall into this catigory would have some legal protection. I am reminded recently of when verison was unclear what could get you terminated from thier internet cards for computers. they terminated a number of people and were sued by the New York State attereny gernerals office and lost. verizon had to refund the cost of the internet cell cards to all the people that they had terminated. I know this is slightly different, however there seems to be some similiarities as well. Now I really am only talking about those who actually spent real money and there is now hard evidence that they used a third party bot. thanks

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LET THEM KICK ME OFF.....for the past month all I've had is problems with the damn game......and their support team is a joke.....vote for the problems you want fixed.....we're looking into it.....we're making adjustments.....yes we are aware of the problem.....yada yada yada.....I'm a gamer and I use the bar maybe once a day for 15 mins or less.....so what.....I let everyone have a chance to get my rewards foals etc...unlike some people who limit the people who can get their stuff....now the banning stuff again....it's a game it should be fun...and this isn't fun

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My goodness, I live in UK where you are innocent until proven guilty, there is freedom of speech... Thank Goodness these people are not in charge of the hangman's rope... As we know nowadays, that people have been unfairly accused in life of crimes... so unless there is evidence to suggest some crime is commited this is highly unfair... I write on here regularly... as for terms and conditions of Zynga, sounds like they are getting a little too big for their boots.. the game is free, here in UK you cannot get gamecards and the offers that you get in US... so places like this where information on the game are good to help... as for what others do ie.. snag bars etc.. So what? I really do not care if it annoyed me that about a fellow neighbour getting all the rewards.. I'd no longer be a neighbour.... simple... But no, we're back to nanny state approach... where big brother, decides when my nose needs wiping.. If Zynga decides to stops me having the farm ... fine.. but they need to remember their players use a social network site... and bad press is easily spread... without the players... who are Zynga? So I think they need to calm down a little.. and remember who is buttering the bread...

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and what about those who don't use the bar and simply are a member here, also I don't use hacks.... so its ok for them to just shut down an account because they feel like it?

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C.C. - I'm not here to fight, just add clarity to some upset individuals.

They wouldn't need any proof of wrong-doing to remove a user, technically. Spending cash/time does not constitute a binding agreement between that user and Zynga. An analogy would be if you bought a computer off someone for a good price...too good. Then, the cops come and confiscate that computer because it was stolen goods. You would get nothing in return for your 'investment' and hopefully avoid arrest for receiving stolen goods.

In both cases (Zynga, FarmVille), you broke some sort of agreement/law. The penalty is to prohibit you from using the item in question (FarmVille, computer).

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Don't get me wrong. I am just putting it out there as a real question. Do they need actual evidence of a violation to terminate those people who spent actual money? I mean that as a real honest question.

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People, let's be honest with ourselves. If you were banned it was for one of the following reasons:

1. Using automated programs (Snag Bar) or data-manipulating software (Charles Proxy). Snag Bar in itself is most likely not getting you caught but it's the greediness that came along with the recent CityVille Cow exploit. Those who state they don't use SnagBar, why do you come to Gamers Unite? Very few people post here without taking advantage of the SnagBar and their are a lot of other FarmVille related forums out there not associated with a perceived cheat/hack.

2. You were defaming or complaining inappropriately on the Zynga message boards or other Zynga-related forums. With the recent upset over click-limits and what you can get from your feed, a lot of you took to complaining on Zynga's site(s). You may try to hide behind Freedom of Speech, but they have the right to maintain the integrity of their Intellectual Property.

Please do not think I represent Zynga in any way. I too was banned yesterday with no notice; I only found out when I tried to load my farm last night. For those who say this is unfair, you accepted their Terms of Service (ToS) when you installed the app and also agreed to it again a few weeks ago when they mandated another agreement.

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Is this Legal? I mean if they have no evidence that someone is actually violating the TOS and the person has spent real money. I think that they may have opened themselves up to possible lawsuits. hmmmm

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lots are losing their accounts over this, and frankly I can't believe that some of you would accuse the OP of lying. I have seen it first hand, and basically am awaiting an answer myself as to why I have no farm... they claim i violated the TOS using the snag bar, yet I don't even use the damn thing... I am just a member of which to protect myself further will be leaving.

I think those that use bots need to be banned too, but they won't since they can't be detected, so unfairly they get to play. Really they should take the hack down not the person who stupidly used it, or what not. or a warning then if someone violates the warning, then disable the account.. Many of us got no warning, just poof it was gone.

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April I just read this and .. No, I cropped everything… even when posting on my f/b… I lernt the hard way and I have too many screens open and too much crap on my computer to expose… give me an hour.. have to step out before the storm hits.. and I will respond properly..

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What was the first responce ? This looks like a follow up Email.This does not look like the Whole Convo.

  Did you provide them with a Screen Shot and forget to Crop toolbar out of  your screenie ? Tongue out

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Feels like it's just a matter of time till we all get banned. Time to look out for a non- Zynga related game where we can have a GU to help us.

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