Aug 15th, 2011: Frontierville is now merged into a new game Pioneer Trail! For NEW discussions, please visit the GU! Pioneer Trails Forum.

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Light-bulbAccepting and Removing Gift Request problem - Facebook problem not Gu! (FIXED)

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by Tonya Collins - Jun 04, 2011 Star_s12,315 views

SmileUPDATE: Seems to be working again!Smile

Temperary fix, after you run one click and accept your gifts go to your application settings and remove the game. This will clear your old request. You will have to do this with each game, and each time you accept your requests but it makes it much easier to accept your gifts. Sense removing an app from your facebook account removes ALL of your gifts, you should log into the game first and accept all of your gifts that are backlogged (after running one click gifts).  Facebook only shows the most resent gifts sent to you on your gifts page.  If you have over 50 gifts, facebook will hide some of them until you clear out your newer request.  I do not believe 1-click gifts can see these hidden gifts, so they won't be automatically accepted until facebook puts them on the page to accept them.  So, be sure you have all of your gifts before removing and reinstalling the game's app. To uninstall the game click on account, privacy, go to the bottom of the page, and click on edit settings under applications and websites. Next to apps you use, click edit settings again. Find your game and click the x next to it to remove the app. Next go back to your game and allow access once again. 

 

There have been a lot of people complaining about the One click gifts not working. This is not a problem with GU or One Click Gifts. This is a known issue that Zynga and Facebook are working on, and affects accounts with or without One Click.  Here is the response from Zynga:

"This is a known issue that our game developers are well aware of and working on this issue as we speak and will be resolved very soon. Many of our customers are experiencing this issue. This is a recent incident that is being worked on with Facebook, being unable to remove and gifts and accepting."

There is now also information regarding this issue on the Zynga support page.

Even though your game requests are not dissapearing from your request page, you are still able to accept them.

FaceBook discussion:

http://www.facebook.com/KnownIssues/posts/226996103978761

 

Replies (105)

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PLS HELP MY GAME FRONTIERVILL DOES NOT WORK APART "REFRESH" EVERY MOMENT,AND ALSO LONG DELAY IN THE WALL POST WINDOW, WHEN I PLAY AND DO MANY THINGS WHEN I GO AGAIN EVERYTHING IS UNDID SO I'LL BE REPORTING AND NOBODY DO ANYTHING I'LL BE GRATEFUL WITH YOU IF YOU HEAR MY REQUEST AGAIN TY TY

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I WANT TO ASK WHY MY FRIEND ROSY GUIZA APPEARS LOCKED AND SHE SAYS SHE IS ALREADY UNBLOKED THANKS A LOT

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i really dont like Frontierville

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is i understand eache time i have to accept all my gifts on each games i play and after i need to remove them each time after accepting gifts ... This will be more trouble and more time ... i don't want to do this and i don't have the time too ... Just need to go in the game accept my gifts will be more easier ... But the question !!
GU will be update to fix that ?? or not ...

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I'm STILL having issues with accepting gifts. They don't disappear from my games menu, and nothing gets transferred to my gift box in the game. Am I understanding to remove the game all together and then re-add it? Won't I lose my level and progress? I contacted FB with this issue, (and I'm sure they're bombarded with the same question/complaint) but never got a response. Anybody got any advice??????

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@ Diana simply mouse over the GO button, that should make the send option reappear... I too have this little issue.

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The issue with one click gifts seems to have resolved itself without me having to do anything. The problem I have been experiencing began when the little banner showed up telling me to "click here" to learn more about 1-click friends. It shows up below the box where you would type in a friends name to send a gift request. Since it showed up, everytime I go to send out gift requests, the send requests button disappears as soon as I click the first name! I am way behind on missions and in sending out gifts to neighbors, friends, etc. I'm thinking of unistalling Gamers Unite to see if it fixes the problem. Although I'd really hate to! Any suggestions?

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@Maggie, this problem had nothing to do with one click and was a facebook issue. It didn't matter if you had one click gifts or not, it affected other players as well.

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wouldnt it just be easier to remove the one click and accept the gifts in the game. This is getting goofy. need to be a computor guru to navigate all of these changes. GU is suppose to help you and make the game easier.

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@Ann, Facebook has supposedly resolved this issue but if you are still having problems and you follow the steps , it will not delete any gifts you have already accepted. When you re-allow the game you will not lose anything as long as you actually accepted them prior to removing the ap.

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after u except ur gifts and then go into the game and accept them there can they sit in ur inventory while u go back and delete the app from facebook or will it clear ur inventory too.

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Mine is working :)

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Mine still doesn't work :-( I say accept all and when i'm "done" it's all still there, aargh!!!

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I keep emptying the one click and when I go back they are still therel and they have not gone into my gift box. Also not receiving any gifts in Cityville This is so anoying. Is it going to get fixed soon?????

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Tahnk you guys !!!!

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mine is still not fixed. i keep on getting the torch pop up even though its unlocked. its annoying....

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I love it. I been accepting gifts ALL DAY LONG. And they are in my gift boxes where they should be when I go back to the game. I clear out my gift boxes & go back again to get more. I always have over 110 requests a day so I can just imagine how back-logged mine is. I been watching to see what they are to make sure they aren't the same ones & they aren't. Its different each time. So its unlimited gifting to the max for me!! LOL! Take advantage of it while you can. We seldom get much help from Zynga so why not get what you can while you can? If you get sick of it then remove the game & reinstall. But until I do get sick of it, I'm gonna clean up on what should have been mine in the first place.

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I kind of figured it was notgamers..its annoying.. I play farmville but had the apps to a few games to help out friends..cost you nothing and all you have to do ..thanks to gamers is hit accept. I will just battle along with it till facebook wakes up rather than remove and readd..thanks for this.. many many are justifiably complaining. The issue is not fixed on my computer or on many others, they were just telling me a few minutes ago

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working fine now :)

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@Elizabeth, and Matthew, FACEBOOK has resolved the issue and you should be able to accept all gifts like you normally would.

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