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Light-bulbIf You Are Missing Items or cash-solution

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by Rae Hall - Aug 20, 2011 Star_s3,106 views

 No one here can help you get missing items or FV cash back. To solve that you have to contact Zynga Support. You can do that by following this advice:

**** August 24th

Chat is not working at the moment click on  http://support.zynga.com/CP_ContactUs?gameid=0&loc=en_US

to email zynga.

 

HOW TO GET ON LIVE CHAT (IF YOU"RE A PAYING CUSTOMER): http://gamersunite.coolchaser.com/topics/74241-farmville-new-way-to-contact-zynga-customer-support-live-zynga-chat

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I am a paying customer and I. can't get live help. My solution to that is..if I don't get help..zynga does not get my money..I have had enough!!! Daily my adobe crashes, you email and get no help..nothing changes. I am bored with the game as it is, this is just going to make me leave quicker..get your act together zynga or you will lose money

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>> Thanks for information...^^

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@ Paula, I bought the snow/ lights last year for Christmas theme.. only to get it again when I finished on of the quests.... I informded Farmville/ Zynga and got the money I had spent back... it wasnt the next day or maybe even the next week... but I did notice they put my FVCash back on my game.... Just give it time, I am sure they will try to do what they can.
Just cause you dont see immediate action doesnt mean they are "taking advantage of a bad situation"

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I'm constantly buying farm cash until my wildlife habitat disappeared yesterday. I emailed Zynga, and they said they couldn't verify it. It's funny how they can tell what players do at almost any other time, but they can't verify that I lost the building and all the animals I paid for with the farm cash I purchased from them, including the white tiger when they offered it with farm cash just the other week.
I've wasted A LOT of money on FarmVille, so no, you're wrong. Zynga does NOT care about paying customers. They only want your money, and charging for live chat support is another way to "milk" more out of you! It's called "taking advantage of a bad situation"!!

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@Jennifer

Limiting Live Chat to paying customers isn't crazy. It may not be the most popular decision but it has sound resons behind it. Getting on chat was extreamly difficult and now it is easier for those who pay. Zynga cares more for those with money and this is only natural. They still help the rest via email. There is no buisness that will provide the same care for regular customer and V.I.Ps why Zynga should be different? Don't get me wrong, I still think most of the recent actions made by them is rather strange but this one I perfectly understand. They have to pay agents working on live chat as well so it's not that they wouldn't make a difference to them. They had so high trafic that they had to do something. It was either hiring more agents or cutting the trafic.

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I feel like farmcash is a scam! It's so expensive, and when you do raffles, or contests you never get anything out of it. They need to eliminate it.

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That's crazy you have to be a paying customer to get live chat support. That's not fair!

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plz add me i can sent u fv cash

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Hi Krystal you have to be a paying customer to get live chat support. Right now it is difficult to get into chat as they fixed it so our links no longer work. You have to email or go over to zynga.com and click on support but chat may or maY not be available.

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how do you join live chat?

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Thanx ,i get my fv cash back!

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Hi guys not sure that I'm in the right place here but, I seem to be having issues with Farmville in general with cash and items. however the most frustrating thing is that the snag bar is not registering anything to do with Farmville. I don't know how to make sure that my settings are correct to display in the news feed.,

any help with this would be awesome as no one seems to be able to help

Cheers Jade

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Well it looks like the whole system is crashing.. good luck guys.. only way at this point is via email..   

Howdy Farmers! We seem to be out of the woods with the technical issues.? We will be back soon???

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Terje if live chat does not pop up you need to send them an email you will get your balloons back and the animals you won.. just be polite.. and they will fix it for you..

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i play mystery game and won 2 animals,but i get nothing and i will my 40 fv cash back!!!!!

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Hi Rae I need to update the post with the new links but it wont let me.. I think it has to do with the sticky note.. maybe you can release it I will update the post then you can put it back on.. ?  Let me know if you can will be at home tomorrow for most of the day..

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Maybe leave it for as a sticky for a week or so I promised I would not turn the farmville forum into a sticky mess so to speak LOL

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Please Rae put this up as a sticky note on top..

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