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Question-whiteCustomers not sitting at tables

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by Tammy Clark Whitcomb - Oct 04, 2012 Star_s1,408 views

Since yesterday I have had the problem of customers not sitting at my tables so I cannot get recommendations. I have tried putting tables in storage and then putting them out again and have tried moving things around but nothing works. Can anyone help?

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i found out what the problem was. my customers wasn't seating in their seats. i had something behind the green sign. then i moved that something and then my customers started going into their seats. problem solved. (considering you CAN'T even move the darn sign)

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Make sure you don't have anything to the right of the green sign or behind it. The little green sign that sits on the ground...that you can't get rid of. Also the pathway in has to stay clear ..the people will not walk around sometimes. I had to keep moving things and watch the people eventually I found what was in the way. I didn't think anything was blocking it, but it was. The ground sign is where I would start looking. Hope it helps .

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this just happened to me. i tried just about everything mentioned here and it still didnt help. what i did was get rid of all my starter table and purchase new ones!!! prob solved. hope that helps.

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I had this problem...i visited a neighbor, came back and then refreshed my screen, no problem anymore

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I have noticed a ton of my friends/neighbors seem to have that issue (customers not sitting and eating) I however have not had that issue in my chefville - but on theirs it does seem to be a blockage issue with something either with the floor tiles near or around the entrance path and/or the seating/items near/blocking the path - MY SUGGESTION is to 1st remove Adobe Flash player from your PC and re-installing it - for this helps in most cases however, with Chrome and Firefox users you must tear out these browsers all together - restart PC then re-install them... If for some gawd awful reason you are still having this issue store everything you can in storage BUT NOT build-able equipment otherwise you will have to rebuild it... Then and only then if these hints do not help ( Call a psychiatrist ) Hope this helps all of you! Eddy aka QUEEN!

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I have nothing blocking the path. I even stored the door...the only thing I did was put new stone tiles across from there...not near there...it started after that...

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Tammy, what Juliet and Cynthia posted below was also mentioned by four people on our Fan Page who responded to your qustion (http://www.facebook.com/GamersUniteFans/posts/357579417666005). Their responses seem to make sense, so it would be something to look at.

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This happened to me last week - I had placed a wall over the path into the restaurant. I had no customers for 2 days until I moved the wall!

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Did you make sure the entrance to your restaurant isn't blocked by something?

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I have tried removing tables, then adding them back and I have restarted so many times I can't even count. It still doesn't work. But thanks for trying to help Loraine!!

Rosa...let me know if you come up with any thing!!! Thanks!!!

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Whenever I move/add/remove tables I have to close my browser and restart. Then everything works and people sit down for service. They should fix this, but hope this works for you.

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You are not the only one, the same is happening to me. :(

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Is anyone else having this problem? Since they won't sit I not only cannot get the recommendations but I also can not get chef services and now my counters are all full and they don't go away for me to put other dishes on them and can't store or sell them. HELP please!!!!!!!!!!!!!!!! Or just let me know that I am not the only one...thanks!!

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