Thank you very much Mary...been looking everywhere for a phone # :-)

I found this 10/5/12 when I went looking for "I never received my 250 Farmcash, 50 each for the 1ST 5 purchases of more then $25 each with my Serve card"
imapaynne2 says

I copied this from a friend's post. Having problems with farmville? Zynga's telephone number is: 800-762-2530 or try e-mailing the Vice President of Customer Service at Zynga- RN_BBB@zynga.com Maybe if they get enough calls and e-mails they'll finally fix the farms! SAVE THIS INFORMATION by sending it to your own message inbox, for future use. Everyone is free to ...copy... and repost

You'll have to try to contact Zynga support and let them know. Good luck with that. I tried to get chat or email them 2 days ago and their new site had no email link or chat link, just a place to post a question. However, it seems that some people CAN access chat and email, so go ahead and give it a try.

me 2
plz help

Same thing happened to me.